Het Gastenhuis is the best-rated nursing home in the Netherlands in 2020. ZorgkaartNederland, the Netherlands' largest website for patient reviews and ratings of healthcare providers, made this announcement in early December. The rating was obtained by dividing the number of branches by the total number of ratings. The content of the patient reviews was also considered to determine the final score.
Annemieke Bambach and Clasien Schakenraad, initiators of Het Gastenhuis, express their appreciation: 'Four years after we started the first Gastenhuis, it's wonderful to see that this homely, emancipated concept for people with dementia has caught on. And how great it is for our colleagues to receive such warm compliments through the customer reviews on ZorgkaartNederland. During the COVID crisis, they've continued to put heart and soul into their profession. And despite all the uncertainty of these times, they've managed to maintain a good atmosphere in all our facilities with the support, engagement and kind attentions of family and loved ones. Thank you all!'
Further reading: Het Gastenhuis rated highly on Trimbos monitor of dementia care in care homes